Every organization has areas that need improvement, whether it’s inefficiencies in processes, rising costs, or declining customer satisfaction.
However, not every issue is a good fit for a Lean Six Sigma project. One of the most crucial steps in Lean Six Sigma implementation is choosing the right projects—those that will deliver measurable results and create a lasting impact.
But how do you identify these “best” projects? Let’s dive into a step-by-step approach to help you determine which areas are ripe for Lean Six Sigma improvement.
Step 1: Focus on Strategic Alignment
Start by asking:
- Does the project align with your organization’s strategic goals?
- Will it contribute to improving key metrics like revenue, cost efficiency, or customer satisfaction?
Projects that align with business objectives are more likely to secure leadership support and resources.
For example, if your company’s priority is to reduce customer complaints, a project focused on improving response time or product quality would be a great fit.
Step 2: Identify Processes with Pain Points
The best Lean Six Sigma projects often address processes with:
- High defect rates.
- Frequent rework.
- Long lead times or delays.
- Significant customer complaints.
For example, a manufacturing company might struggle with high scrap rates, while a service-based business could face delays in resolving customer tickets. Both issues directly impact quality and customer satisfaction, making them ideal candidates for Lean Six Sigma.
Step 3: Assess Data Availability
Lean Six Sigma thrives on data. Without it, you’re navigating in the dark. When evaluating potential projects, ensure there’s enough historical data or the ability to collect data to measure process performance.
Ask yourself:
- Are key metrics already tracked for this process?
- Can data be collected with reasonable effort?
For instance, a retail company might have transaction time data readily available, making it easier to measure and analyze checkout delays.
Step 4: Prioritize ROI (Return on Investment)
High-impact projects typically have a strong ROI. Look for processes where improvements will lead to measurable financial or operational benefits, such as:
- Cost savings through reduced waste.
- Increased revenue from faster delivery times.
- Lower operational costs due to fewer defects.
For example, reducing defects in a production line can save thousands of dollars annually, making it an attractive Lean Six Sigma project.
Step 5: Determine Feasibility
Not every problem can be solved using Lean Six Sigma, so it’s essential to evaluate feasibility. Consider:
- Scope: Is the problem too broad or too narrow?
- Timeline: Can the project deliver results within 3-6 months?
- Resources: Do you have access to the necessary team, tools, and support?
For instance, trying to solve an organization-wide issue without narrowing it down to a specific process might make the project unmanageable.
Step 6: Evaluate Stakeholder Buy-In
Lean Six Sigma projects require collaboration across teams. Before starting, ask:
- Are key stakeholders supportive of the project?
- Will the teams involved commit time and effort to its success?
Projects with strong stakeholder engagement are more likely to succeed. For example, if a project aims to improve customer service processes, ensure that customer support teams are actively involved.
Step 7: Start with Low-Hanging Fruit
When starting your Lean Six Sigma journey, it’s smart to choose projects with:
- Quick wins.
- Clear, visible benefits.
- Simpler scopes.
For instance, fixing a small bottleneck in an assembly line might deliver noticeable improvements in output with minimal effort. These early successes build momentum and credibility for future, more complex projects.
Step 8: Look for Repetitive Issues
Recurring problems are great opportunities for Lean Six Sigma. These issues often waste time, money, and resources but can be resolved through structured problem-solving methods like DMAIC.
Example: A logistics company might face repeated delays in last-mile deliveries. Analyzing the root cause could lead to a Lean Six Sigma project focused on optimizing delivery routes.
Step 9: Avoid Projects with Uncontrollable Variables
While Lean Six Sigma is powerful, it can’t control external factors like market conditions or regulatory changes. Focus on processes where you have significant control over inputs and outputs.
For example, instead of trying to solve industry-wide challenges, focus on optimizing internal operations, like reducing overtime in production shifts.
Step 10: Select Projects with Long-Term Benefits
Some projects deliver short-term gains but fail to sustain improvements over time. Prioritize projects that have the potential for lasting impact by implementing controls, monitoring processes, and training teams to maintain results.
For example, creating a standardized workflow for inventory management not only solves today’s issues but also prevents future inefficiencies.
Practical Example: Choosing a Lean Six Sigma Project
Let’s say you work at a manufacturing company, and your team is brainstorming potential projects. You identify three options:
- Reducing machine downtime on the assembly line.
- Improving the on-time delivery rate for customers.
- Streamlining the hiring process for production staff.
- After aligning these with the company’s strategic goal of reducing costs, you realize that reducing machine downtime has the highest ROI.
- You confirm data availability (machine logs), stakeholder buy-in (maintenance team), and feasibility (a manageable scope).
Conclusion: Reducing machine downtime is chosen as the Lean Six Sigma project, with clear benefits for cost savings and productivity.
Red Flags to Avoid When Choosing Projects
- Too vague: Projects like “improving company culture” lack measurable goals.
- Overly ambitious: Attempting to solve multiple problems at once.
- Lack of data: Without data, Lean Six Sigma tools can’t work effectively.
- Unrealistic timelines: Projects requiring over a year to complete may lose momentum.
How Lean Six Sigma Helps Solve Problems
Lean Six Sigma uses structured methods like DMAIC and tools like Minitab to analyze data, identify root causes, and implement sustainable solutions. It empowers teams to address challenges systematically rather than through trial and error.
Why You Should Start Your Lean Six Sigma Journey
The ability to identify and implement the right projects is just one part of the Lean Six Sigma toolkit. By mastering Lean Six Sigma, you’ll:
- Gain the skills to solve complex problems.
- Drive measurable improvements in quality and efficiency.
- Boost your career prospects with globally recognized certifications.
Want to learn how to pick and execute the best projects like a pro?
Our Lean Six Sigma with Minitab Live Training Program will teach you how to identify, analyze, and execute impactful process improvement projects with confidence.
Register now to get the next batch details: Lean Six Sigma with Minitab live training and 3 Certification Program.
At the end, you earn globally recognized Yellow Belt, Green Belt, and Black Belt certifications while mastering tools like Minitab and DMAIC.
Transform your career and become the go-to problem solver in your organization.